Why Train Staff?
One important strategy to support and keep your staff is to make sure you provide enough training to help them do their jobs. You need to think about the training your organisation needs so it can work properly and plan ahead to meet these needs. This includes the training that is needed by all, or most, of the organisation, as well as the training needed by only one or two individuals.
Some specialist groups run training which anyone can pay for and attend outside of their own organisation. This is especially useful for some workers who may have specialist needs. It is convenient because the courses are run by other people but it can mean lots of travel for rural workers and it is a more expensive way to run training for a few people at once. You can find many training resources at the following sites.
Individual Training for Volunteers
Volunteering Australia has a wide range of training opportunities for volunteers. For more details, visit their website – www.volunteeringaustralia.org/
If you can’t find what you are looking for, you can try their free advice line for volunteers on 1800 008 252.
Individual Training for FaCS Funded Non-Government Organisations (NGOs)
The FaCS training unit provides training for staff and volunteers of organisations that are funded by FaCS at regional venues across NSW, free of charge. The courses aim to meet regional needs identified by FaCS and FaCS funded agencies. In particular, the NGO Training Program aims to assist FaCS funded agencies to keep pace with changes and developments in FaCS Policy and strengthen their organisations, particularly around governance and money management.
Training for Community Service Workers
The Centre for Community Welfare Training produces a range of training on general welfare topics, across NSW .You can contact CCWT on (02) 9281 8822 or 1800 649 613 to have a free copy of their training handbook posted to you, or go to website – https://www.ccwt.edu.au/courses
The Mental Health Coordinating Council offers mental health training, including the popular Mental Health First Aid course. Full details of all their courses are can be found on their website – http://www.mhcc.org.au/learning-development/
You’ll find their calendar on the following web page – http://www.mhcc.org.au/learning-development/courses/
Training is a new service which has been developed in conjunction with state and territory training authorities and the Australian National Training Authority as “your single point of access to the vast range of vocational education and training information, products and services in Australia.” You can search for relevant training that is recognised throughout Australia, such as certificates in Youthwork and Community Services Work – www.training.gov.au
Individual Training for Sports Workers and Clubs
There are a number of ways of undertaking training as a coach, including face to face courses, online training or working with a mentor coach.
The NSW Department of Sport and Recreation provides training workshops to the sport and recreation industry, advertised through its training website – www.sportandrecreation.nsw.gov.au/training.
The Australian Sports Commission has released a new online course for beginner officials and coaches. The Introductory Officiating General Principles online course has been developed to assist officials in learning the basic skills they will need to officiate effectively. The Beginning Coaching General Principles online course helps coaches learn the basic skills of coaching, especially of children. Both courses are currently available free of charge to Australian coaches and officials – http://www.ausport.gov.au
You can look for other information about training to become a coach through the Australian Sports Commission’s website – http://www.ausport.gov.au/site_tools/site_search?query=training&collection=ASC&form=simpleFragment
When you find that the entire team, or large numbers of the team, need training in one particular topic, you can organise training for a larger group. It is often less expensive than going to training run by other organisations, especially for rural workers. However, it can mean extra work in organising the trainers.
Usually, your organisation or club takes responsibility for arranging a place to have the training and getting people to come. The training provider supplies the trainer, notes and certificates. Often, several groups will work together to arrange training that is provided for all their staff. This provides a useful chance for workers from more than one service to get to know each other and share ideas.
To help you choose a good training organisation, Volunteering Australia suggests you ask the following questions. (It doesn’t cover every area that could be asked, but gives a good starting point.)
- If you want nationally recognised training, ask the trainer if they are part of a registered training organisation and if they are authorised to deliver the particular course or subject area (also called a unit, or unit of competency) that are interested in. If they are, these units might count towards a certificate or diploma at a later date. Some training organisations will have many trainers on their books. Ask who will actually be conducting the training and what qualifications and experience they have. Ask if they are experienced in delivering the sort of training you need (communications training, financial literacy training, or governance training, for example).
- How is the training assessed (course work, practical, exams etc)? Check if there are any assessments that need to be undertaken by participants after the course – this may affect your decision.
- What are the learning outcomes or objectives of the training? Check that these match your organisation’s training needs and the outcomes you want from the training.
- Can the training be adapted/customised to meet individual organisational needs?
- How long does the training go for?
- How is the training conducted? Is it delivered in a class-room setting or is it activity based? Does this suit your participants?
- What is the maximum number or people who can participate in the training at any one time?
- How much does the training cost? Is this a fully inclusive cost? Is catering provided? Are training facilities provided or do you need to organise this?
- Ask if the trainer can provide you with a referee. You may want to check that other organisations have had good experiences with the trainer. If you can find an organisation which delivers services similar to yours, or is in the same sector, even better.
Experience in the Volunteer Sector?
Volunteering Australia has a network of volunteer resources centres that may be able to assist your not for profit organisation to access training support. The addresses for your closest volunteer resource centres can be found on the following website – https://www.volunteeringaustralia.org/resources/
Group Training for FaCS Aunded Services
If there is a training need in your area that is not met by FaCS existing training calendar, you can ask for that training to be presented locally through their locally initiated training (LIT) program. For more information, head to the following website – http://www.community.nsw.gov.au/search?q=Training
Group Training for Sports Organisations and Clubs
The NSW Department of Sport and Recreation provides customised group training, where workshops are designed to your needs. All DSR’s training aims to improve the skills, whether beginner or advanced of coaches, officials, athletes, teachers and/or administrators. You can find more information on their website – www.sportandrecreation.nsw.gov.au/training